Excellent Support
SimplWeb actively manages their message forum and will reply to your posting in a reasonable amount of time.
The forum has the latest announcements, tips and tricks, FAQ's, and a nice lounge where you can introduce yourself and share ideas.
They are also available via email, which is the best way to get in touch if you have something that needs attention quickly.
No matter which method you use, they are quick to respond, and provide detailed explanations. You will see cases where someone brings up a question, and the folks at SimplWeb will not only reply quickly with the solution, but they will have implemented it for them! That kind of service is hard to find these days.
